We sure appreciate everyone’s excitement about Labyrinth! We cannot answer any questions about when any one machine is shipping. Please see the information under News above for updated shipping guidance. Thanks!
If you need Technical Support, please go to the Technical Support Page.
Who are you guys?
When will my machine ship?
9/5/24
SHIPPING UPDATE: We will be shipping orders up to Invoice 2016 between now and the end of October. Please keep in mind that the invoice numbers are not 1:1 to machines shipping. Again, there are several Distributor’s orders that have a lot of games on one invoice. Thanks for your patience!
We don’t want to promise anything before we are confident that your date is fairly close. As production continues to ramp up, these dates could change.
The alternate backglass ships with the machine box (you get both).
Toppers and Nipper Rods ship with the game.
If you ordered through a Distributor, you can ask them what invoice number your order is on so you can track it here.
When you buy the alternate backglass do you still get the Bowie backglass?
Yes! The Bowie glass will be installed the alternate one ships in its own box inside the machine carton.
Does the machine work on power outside of the US and what do you need to do?
Our 48v power supply can handle input voltage from 100-240 volts. Just change out the power cord and transformers are auto switching. It is also compatible with 50-60 hz.
What are the dimensions of the game?
Boxed: 32″x32″x62″
Dims with Topper box shipped with machine: 32″x32″x72”
Machine weight 340 lbs
Topper weight 20 lbs
Additional BG weight: 8 lbs,
BG ships inside machine box
Dimensions out of the box 28.75″ wide, Height 76.5″ (w/topper 92.5″) 55″ deep.
Can you use a DBA on the machine?
